Chapter-wise MCQ Questions

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Question-1. Basic Physiological Needs are concerned with

  1. Shelter
  2. Hunger
  3. Thirst
  4. All of These

Question-2. Grape vine is

  1. Formal Communication
  2. Barrier to Communication
  3. Lateral Communication
  4. Informal Communication

Question-3. Self Actualisation Needs are concerned witha . Autonomy status

  1. Recognition
  2. Growth and Self-fulfillment
  3. None of these

Question-4. Status comes under the following type of barriers

  1. Semantic barriers
  2. Organizational barrier
  3. Non semantic
  4. Psychological barrier

Question-5. The highest-level need in the need hierarchy of Abraham Maslow is

  1. Safety need
  2. Belongingness need
  3. Self-actualization need
  4. Prestige need

Question-6. The motivation theory which are classified needs in hierarchical order is developed by.

  1. Fred luthans
  2. Scott
  3. Abraham Maslow
  4. Peter sticker

Question-7. The process of converting the message into communication symbols is known

  1. Media
  2. Encoding
  3. Recording
  4. Feedback

Question-8. The software company promoted by Narayana Murthyis

  1. Wipro
  2. Infosys
  3. Satyam
  4. HCL

Question-9. Two way communication technique is used under

  1. Laissez Faire
  2. Democratic style
  3. Autocratic style
  4. None of these

Question-10. Under which style of leadership there is no delegation of authority

  1. Democratic
  2. Autocratic
  3. Laissez Faire
  4. None of these

Question-11. Which of the following is a Financial incentive?

  1. Promotion
  2. Stock incentive
  3. Job Security
  4. Employee Participation

Question-12. Which of the following is not a leadership style?

  1. Free-rein
  2. Autocratic
  3. Democratic
  4. Dictatorship

Question-13. Which of the following is not an element of communication process?

  1. Recording
  2. Communication
  3. Channel
  4. Receiver

Question-14. Which one of the following is not an element of direction?

  1. Motivation
  2. Communication
  3. Delegation
  4. Supervision

Question-15. ___ aims at instructing, guiding, motivating people to achieve the desired results.

  1. Communication
  2. Directing
  3. Motivating
  4. Organising

Question-16. ___ is the process of converting a message into symbols.

  1. Encoding
  2. Decoding
  3. Coding
  4. Both (b) and (c)

Question-17. ___ is the process of exchanging information and understanding between two or more persons.

  1. Directing
  2. Leadership
  3. Communication
  4. Motivation

Question-18. ___ is the process of stimulating people to engage in goal-directed behaviour.

  1. Communication
  2. Motivation
  3. Directing
  4. None of these

Question-19. Dheeraj Madan works as a Human Resource Manager in Busybee Limited. He gives due care in designing jobs, so that it offers a meaningful work experience by assuming a diversity of work content requiring higher level of knowledge. Identify the type of incentive being adopted by the company.

  1. Employee recognition programme
  2. Organisational climate
  3. Career advancement opportunities
  4. Job enrichment

Question-20. Directing flows in ___ direction.

  1. Upward
  2. Downward
  3. Diagonal
  4. Both (a) and (c)

Question-21. Directing takes place at ___ levels of management.

  1. Top
  2. Middle
  3. Lower
  4. All

Question-22. During the year 2018, Halla Walla Limited made surplus profits due to growing reputation of the business as a result of sincerity of its employees. In order to give due recognition to its employees and motivate them to continue with the good work, the company decided to give a certain percentage of profits to them. Identify the type of financial incentive being adopted by the company.

  1. Perquisites
  2. Productivity linked wage incentives
  3. Co-partnership
  4. Profit sharing

Question-23. Encoding is related to

  1. converting message into symbols.
  2. converting symbols into machine
  3. transmitting message.
  4. receiving symbols

Question-24. Grapevine is a form of

  1. formal communication.
  2. channel of communication
  3. informal communication.
  4. barrier to communication

Question-25. Identify the style of leadership in which the superior uses file forces from within the groups in order to establish control.

  1. Autocratic leadership
  2. Democratic leadership
  3. Laissez-faire leadership
  4. Authoritarian leadership

Question-26. Leadership is based on a superior's

  1. authority.
  2. responsibility
  3. accountability.
  4. pesuasive Communication

Question-27. Motivation is not

  1. a complex process.
  2. related to satisfaction
  3. an easy process.
  4. a goal-directed behaviour

Question-28. Need hierarchy theory of motivation has been given by

  1. Maslow.
  2. Fayol.
  3. Taylor.
  4. Koontz.

Question-29. The channel of communication which is transmitted through informal channels is called

  1. Horizontal communication
  2. Formal communication
  3. Grapevine
  4. Gang plank

Question-30. Which one of the following is a non-financial incentive?

  1. Recognition
  2. Perquisite
  3. Retirement benefit
  4. Stock option

Question-31. Which one of the following is a semantic barrier?

  1. Organisational policy
  2. Lack of attention
  3. Technical jargon
  4. Status

Question-32. Which one of the following is an element of directing?

  1. Delegating authority
  2. Designing organisation structure
  3. Communication
  4. Designing control system

Question-33. Which one of the following is not a financial incentive?

  1. Bonus
  2. Provident Fund
  3. Co-partnership
  4. Challenging job

Question-34. Yamini received a special gold coin from her school management for exceptionally good board result of her students in her subject. Identify the need of Yamini being fulfilled as per Maslow’s Need Heirarchy Theory.

  1. Esteem Needs
  2. Belonging Needs
  3. Self Actualisation Needs
  4. Basic Physiological Needs



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